Troubleshooting

Testing Your Upload Speed

To test your upload speed visit : www.speedtest.net 1. Click the Green Begin Test Button 2. The system will test...

Firewall Information

Please forward the following list to your IT Department if you are having trouble uploading or viewing video on Krossover....

Recommended Browsers

At Krossover, we try to do everything we can do to support all current and major web browsers. However, some...

Clearing Your Cache

To clear your cache in Google Chrome: 1. Click the Chrome menu on the browser toolbar. 2. Select More Tools...

Processing Failures

On rare occasions you will receive a notification in your account and email for a game that has FAILED PROCESSING...